Know what you share.

Workspace information

FieldBop stores account and team details, business settings, customer contact and service-location information, equipment, job notes and photos, conversations, quotes, invoices, and payment records that you or your team add. This information supports the service workflow, account access, and record recovery.

Your business controls which staff are invited and their roles. Customer action links expose the information needed for that specific action; share them only with the intended recipient.

Connected services

When you connect email, messaging, payments, or another provider, information needed for that action is sent to that provider. Its own terms and privacy practices also apply. Provider credentials are kept on the server rather than displayed to other staff.

Recording a payment in FieldBop is separate from processing a payment. Do not put complete card numbers, bank credentials, or passwords in job notes, messages, photos, or the contact form.

Sign-in, device storage & contact messages

Sign-in uses session cookies. Offline and native workflows may keep records, photos, and unsent drafts on the device; use trusted devices and sign out when finished. Contact messages store the name, email, business, topic, and message you submit so we can respond. The contact form uses a hashed network identifier for rate limiting rather than storing the raw address in its message record.

Exports, account changes & deletion requests

Authorized owners can export business records and download backups. An expired trial becomes read-only; expiry does not automatically delete the business's records.

To request access, correction, account deletion, or company closure, email [email protected]. Identify your account and business, but do not send identity documents unless requested through an agreed secure process. We will need to verify authority and review effects on shared business records before making changes. This is a contact-based request, not an instant in-app deletion tool.

Questions

FieldBop is operated by Rallera LLC. Send product data-handling questions to [email protected]. For details about a service business's use of your customer information, contact that service business as well.