:root{--navy:#133746;--green:#648f14;--line:#dce4df;--soft:#f3f7ef;--text:#213e47;--muted:#6e8289}*{box-sizing:border-box}body{margin:0;color:var(--text);background:#f7f9f6;font:16px/1.55 "Segoe UI",Arial,sans-serif}a{color:var(--green);text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.55;cursor:not-allowed}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #83ad45;outline-offset:2px}.public-header{display:flex;justify-content:space-between;align-items:center;gap:25px;padding:22px max(30px,calc((100vw - 1240px)/2));background:white;border-bottom:1px solid var(--line)}.public-brand{font-size:21px;font-weight:750;color:var(--navy);letter-spacing:-.5px}.public-brand img{max-width:200px;max-height:65px;object-fit:contain;display:block}.public-header nav{display:flex;gap:25px;align-items:center}.public-header nav a{font-size:14px;font-weight:600;color:#42636d}.public-header .staff-link{font-size:12px;color:#7f9196}#customer-app{max-width:1240px;margin:auto;padding:50px 30px 75px}.request-layout{display:grid;grid-template-columns:1fr 1.2fr;gap:80px;align-items:start}.eyebrow{font-size:12px;letter-spacing:1.4px;font-weight:700;color:var(--green)}h1,h2,h3,p{margin:0}h1{font-size:48px;line-height:1.12;letter-spacing:-1.6px;color:var(--navy);margin:18px 0 23px}h2{font-size:23px;line-height:1.3;letter-spacing:-.3px}h3{font-size:17px}.service-intro{padding-top:25px}.service-intro>p{font-size:17px;color:#57717a;line-height:1.8;max-width:420px}.intro-facts{display:grid;grid-template-columns:1fr;gap:22px;margin:30px 0}.intro-facts small{display:block;font-size:11px;font-weight:650;letter-spacing:.9px;color:#7b9196;margin-bottom:5px}.intro-facts strong,.intro-facts a{font-size:15px;font-weight:600}.how-it-works{border-top:1px solid var(--line);padding-top:27px;margin-top:35px}.how-it-works h2{font-size:17px;margin-bottom:20px}.how-it-works p{display:flex;align-items:center;gap:13px;font-size:14px;color:#5a747c;margin:14px 0}.how-it-works b{border-radius:50%;background:#e8efdc;color:var(--green);width:28px;height:28px;display:grid;place-items:center;flex-shrink:0}.request-card,.portal-card{background:white;border:1px solid var(--line);border-radius:8px;padding:30px}.request-card>.muted{margin:9px 0 25px}.muted{font-size:13px;color:var(--muted);line-height:1.6}label{display:flex;flex-direction:column;gap:7px;margin:18px 0;font-size:14px;font-weight:600}input,select,textarea{width:100%;min-width:0;border:1px solid #bfcfc8;border-radius:4px;padding:11px 12px;background:#fff;color:var(--text);font-size:15px}input::placeholder,textarea::placeholder{color:#94a29d}textarea{resize:vertical;line-height:1.6}label small{font-size:12px;font-weight:400;color:#7b8d8a}.two-fields{display:grid;grid-template-columns:1fr 1fr;gap:18px}.two-fields label{margin-top:0}.checkbox{flex-direction:row;align-items:flex-start;gap:10px;font-weight:400;font-size:13px;color:#6d817d}.checkbox input{width:17px;height:17px;margin:2px 0;accent-color:var(--green)}.primary,.secondary{display:inline-flex;align-items:center;justify-content:center;padding:11px 19px;min-height:43px;border:1px solid var(--green);border-radius:4px;font-size:14px;font-weight:650;background:var(--green);color:white}.primary:hover{background:#557b0f}.secondary{background:white;color:var(--green)}.secondary:hover{background:var(--soft)}.text-button{border:0;background:none;color:var(--green);padding:8px 0;font-size:14px;font-weight:600}.request-card .primary{width:100%}.error{color:#b53631;font-size:14px;margin:12px 0}.error:empty{display:none}.trap{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.success-block{padding:25px 0;text-align:center}.success-block>span{display:grid;place-items:center;background:#e7efda;color:var(--green);font-size:25px;width:55px;height:55px;border-radius:50%;margin:0 auto 20px}.success-block p{margin:16px 0;color:#648078}.success-block a{margin-top:12px}.portal-signin{max-width:570px;text-align:center;margin:45px auto;padding:45px 35px;background:white;border:1px solid var(--line);border-radius:8px}.portal-signin h1{font-size:38px}.portal-signin p{color:#6a817f;margin:15px 0 25px}.portal-signin small{display:block;font-size:12px;margin-top:20px;color:#798e88}.portal-heading{display:flex;align-items:center;justify-content:space-between;gap:20px}.portal-heading h1{font-size:36px;margin:10px 0}.portal-heading p{font-size:14px;color:#728b89}.portal-summary{display:grid;grid-template-columns:repeat(3,1fr);margin:30px 0;background:white;border:1px solid var(--line);border-radius:6px}.portal-summary>div{padding:21px 25px}.portal-summary>div+div{border-left:1px solid var(--line)}.portal-summary span{display:block;font-size:13px;color:#7d8f88}.portal-summary strong{display:block;font-size:27px;letter-spacing:-.5px;margin-top:5px}.portal-tabs{display:flex;gap:26px;border-bottom:1px solid #cbd8d0;margin-bottom:25px;overflow-x:auto}.portal-tabs button{padding:12px 0;border:0;border-bottom:3px solid transparent;background:none;color:#768c83;font-size:14px;font-weight:600;white-space:nowrap}.portal-tabs .active{color:var(--navy);border-color:var(--green)}.portal-body>.portal-card{max-width:850px;margin:0 auto 22px}.portal-columns{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:30px}.section-title{font-size:18px;margin-bottom:18px}.portal-card{padding:25px;margin-bottom:20px;min-width:0}.portal-card p{font-size:14px;color:#6b8583;margin:12px 0;overflow-wrap:anywhere}.portal-card h2{font-size:21px;margin:3px 0}.card-top{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:10px}.tag{display:inline-block;white-space:nowrap;border-radius:4px;font-size:12px;font-weight:600;background:#edf3e3;color:#5d791e;padding:5px 9px}.card-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-top:18px}.contact-card{padding:24px;background:#edf3e8;border:1px solid #dce5d2;border-radius:7px;align-self:start}.contact-card h2{font-size:19px}.contact-card p{font-size:14px;margin:15px 0}.contact-card a{display:block;font-size:14px;margin:12px 0;overflow-wrap:anywhere}.contact-card small{display:block;font-size:12px;color:#789071}.contact-card a:last-child{border-top:1px solid #cedcc2;margin-top:22px;padding-top:16px}.line-table{overflow:auto;margin:22px 0}table{width:100%;border-collapse:collapse;font-size:14px}th{text-align:left;font-size:12px;color:#7b8c83;background:#f6f8f3;font-weight:600}th,td{padding:12px;border-bottom:1px solid #e1e8dc}th:last-child,td:last-child{text-align:right;white-space:nowrap}.portal-card p.total{display:flex;justify-content:space-between;gap:15px;font-size:17px;border-top:1px solid var(--line);padding:15px 0;color:var(--navy)}.notice{padding:15px 18px;background:#ecf2df;border:1px solid #d6e0c4;border-radius:4px;font-size:14px;color:#62754e;margin:20px 0}.messages{margin:20px 0}.message{padding:14px 17px;background:#f5f8f1;border:1px solid #e1e7d9;border-radius:5px;margin:13px 0}.message.reply{background:#eef5f7;border-color:#dce8ec}.message small{font-size:12px;color:#6e8781}.message p{white-space:pre-wrap;font-size:15px;color:var(--text);margin:8px 0 0}.portal-card form>small{display:block;font-size:12px;color:#80948b;margin:12px 0}.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-top:20px}.info-grid small{display:block;font-size:12px;color:#819388}.info-grid strong{display:block;font-size:14px;margin-top:4px;font-weight:600;overflow-wrap:anywhere}.empty{padding:40px 25px;background:white;border:1px solid var(--line);text-align:center;border-radius:5px;color:#758c82;font-size:15px}.empty h2{font-size:23px;color:var(--navy);margin-bottom:15px}.empty p{max-width:650px;margin:auto;font-size:14px}.loading{text-align:center;padding:70px}details{font-size:14px;border-top:1px solid var(--line);padding-top:15px;margin-top:20px}summary{cursor:pointer;color:#698752;font-weight:600}footer{max-width:1180px;margin:0 auto;padding:25px 0;border-top:1px solid var(--line);display:flex;justify-content:space-between;gap:20px;font-size:12px;color:#8b9a91}
@media(max-width:980px){.request-layout{gap:40px}.public-header{padding:20px 25px}.request-card{padding:24px}.service-intro h1{font-size:40px}.portal-columns{grid-template-columns:1fr 240px;gap:20px}footer{margin:0 30px}.public-header nav{gap:18px}}
@media(max-width:720px){.public-header{padding:17px 19px;flex-wrap:wrap;gap:14px}.public-brand{font-size:19px}.public-header nav{gap:20px}.public-header nav a{font-size:13px}.public-header .staff-link{font-size:12px}.request-layout{grid-template-columns:1fr;gap:27px}#customer-app{padding:25px 18px 45px}.service-intro{padding-top:0}.service-intro h1{font-size:36px;margin:14px 0}.service-intro h1 br{display:none}.service-intro>p{font-size:15px;line-height:1.7;max-width:none}.intro-facts{margin:22px 0;gap:15px}.how-it-works{display:none}.request-card{padding:22px 19px}.request-card h2{font-size:22px}.two-fields{grid-template-columns:1fr;gap:0}.two-fields label{margin:12px 0}.portal-heading{align-items:flex-start}.portal-heading h1{font-size:30px}.portal-heading>.primary{font-size:12px;padding:9px 11px}.portal-heading p{font-size:12px}.portal-summary{margin:24px 0}.portal-summary>div{padding:16px 12px}.portal-summary strong{font-size:23px}.portal-summary span{font-size:12px}.portal-tabs{gap:23px}.portal-columns{grid-template-columns:1fr}.portal-card{padding:21px 18px}.portal-card h2{font-size:20px}.card-top{align-items:flex-start;flex-wrap:wrap}.card-top .eyebrow{font-size:11px;overflow-wrap:anywhere}.contact-card{padding:21px}.portal-signin{margin:15px auto;padding:32px 23px}.portal-signin h1{font-size:32px}.public-brand img{max-width:170px;max-height:55px}.info-grid{gap:16px}footer{margin:0 20px;flex-direction:column;gap:8px}}
@media print{.public-header,footer,.portal-summary,.portal-tabs,.portal-heading,.card-actions,button,.contact-card,form{display:none!important}body{background:white}#customer-app{padding:0;max-width:none}.portal-card{break-inside:avoid;border:0;padding:0 0 25px}.portal-body>.portal-card{max-width:none}.portal-card .muted{display:none}@page{margin:.6in;size:letter}}
.portal-photos{display:grid;grid-template-columns:repeat(auto-fill,minmax(130px,1fr));gap:12px;margin-top:20px}.portal-photos a{border:1px solid var(--line);border-radius:4px;overflow:hidden}.portal-photos img{display:block;width:100%;height:130px;object-fit:contain;background:#eef2ec}.portal-photos span{display:block;padding:7px 9px;font-size:12px}.shared-report{padding:15px 0;border-bottom:1px solid var(--line)}.shared-report small{font-size:12px;color:var(--muted)}